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--- faqs:general [2016/02/11 19:04]
johnw [(1) I am getting an unexpected error when I try building the Z3 codebase. What can I try?]
+++ faqs:general [2019/05/20 15:30] (current)
cflintiii [Capturing Packet Stream with Wireshark]
@@ Line 12: / Line 12: @@
 <code>
     sudo apt-get install bison flex mtd-utils liblzo2-dev uuid-dev zlib1g-dev libpcre3-dev autoconf \
-         autoconf-archive automake automake1.9 libtool libtool-doc lynx xorg-dev
+         autoconf-archive automake automake1.9 libtool libtool-doc lynx xutils-dev
 </code>
@@ Line 2545: / Line 2545: @@
 \\
-==== (8) We have a DM8169 product and want to add support for Service Description Tables (SDT) and Stream Identifier (SID) to conform to ISO 13818-11 and ETSI EN 300 468 V1.14.1.  Is this possible to do? ====
+==== (8) We have a DM8169 product and want to add support for Service Description Tables (SDT) and Stream Identifier (SID) to conform to ISO 13818-11 and ETSI EN 300 468 V1.14.1. Is this possible to do? ====
-Yes.  You can use the function tsmux_add_user_table() to support this.  This applies to both the EZSDK and the RDK.
+Yes. You can use the function tsmux_add_user_table() to support this. This applies to both the EZSDK and the RDK.
+===== General Troubleshooting  =====
+==== Capturing Packet Stream with Wireshark ====
+) Download and install [[http://www.wireshark.org|Wireshark ]]and associated programs to enable live stream capture on the PC you already use VLC Media Player. A Restart will be required once installation is complete.
+) Set encoder for RTP/RTSP transfer and begin encoding as described in your product's manual.
+) Open Wireshark. Double click the "Ethernet" near the center of the window to automatically begin capture.
+{{  http://wiki.z3technology.com//lib/plugins/ckgedit/fckeditor/userfiles/image/faqs/media_servers/wireshark_start.jpg?nolink&819x599  }}
+) Open VLC Media Player on the Same PC and begin Streaming RTSP as described in your product's manual.
+) Allow Stream to capture for 1 minute. Click the Red Stop button on the menu bar of Wireshark.
+{{  http://wiki.z3technology.com//lib/plugins/ckgedit/fckeditor/userfiles/image/faqs/media_servers/wireshark_running.jpg?nolink&819x599  }}
+) Hit <cntrl+S> or the Save button at the top of the window to open a save dialog. Give the file a name of your choice that you will remember.
+\\
+{{  http://wiki.z3technology.com//lib/plugins/ckgedit/fckeditor/userfiles/image/faqs/media_servers/wireshark_stop.jpg?nolink&819x601  }}
+) Attach the saved file to an email and send it to Z3 Technology.
+====  ====
+==== Z3 Cam Solutions Forgotten Password ====
+To reset a forgotten password you will need physical access to the unit.
+Create a file called **z3passreset ** on an empty SD Card or USB flash drive; insert the SD Card or USB flash drive and power cycle the unit to reset the password to nothing.

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